About Our Printing Company
Welcome to BestPrintingOnline.com, where the name says it all. We are the division of Internet marketing for Intech Printing & Direct Mail, Inc., which has been offering quality printing and unparalleled customer service since 1987. As a second generation, family-owned and operated printing business, our values and goals all revolve around the people that make our success possible our customers and employees. We have an experienced staff of true professionals that are fully committed to a level of quality and customer service that is second to none in the printing industry. Our philosophy has always been quite simple; bend over backwards for the customer - at any cost - and treat them, as you would wish to be treated.
Now you can take advantage of our expertise with just a click of the mouse. Whatever your needs are - from full color Business Cards to Annual Reports and Art Catalogs we can handle your project every step of the way. From initial design to final delivery - we can print, bind and/or mail your piece all In-House. We are all eager to serve you in the most efficient and responsive manner possible.
President and CEO, Rodney Held, guarantees your satisfaction. "We treat every job like it was our own and our top priority is the customer, period. We can offer customers the convenience of online printing and direct mail services without sacrificing the quality and service that is desired. We stand behind everything that we produce and we are both confident and proud to offer you 2 unconditional guarantees
1) Quality Guarantee:
When it comes to quality, there is no substitute. Pretty good isn't good at all. It needs to be the best it can possibly be. We assure you that the quality of our craftsmanship will meet or exceed industry standards by any measure. We strive to provide the most accurate color reproduction and to maintain consistent color throughout the course of each and every press run. If at any time we fail to meet these quality standards, we will, without any question, reprint the job at our cost. We will expedite the production of any reprinted materials to the best of our ability - including express shipping at our cost whenever necessary. If, for some reason, reprinting is not an option, we will refund 100% of your money.
2) On-Time Guarantee
We realize that timeliness is an equally critical component to the quality of printing and customer service that we provide. We take great pride in the manner in which we produce every job - right down to the final delivery. When we give you a date that we will ship or mail your job, consider it done. If for any reason, other than an act of God or major equipment failure, we don't ship it when we say, we will not only absorb the shipping cost, you won't pay a dime for the job. You can rest assured that we have never had to pay for a job yet in over 17 years in business.
Located in beautiful Naples, Florida, BestPrintingOnline.com is your true "quality" printing and complete direct mail source online.