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File Prep

Quick answers to common file questions. For detailed step by step instructions, see our File Prep articles.

Ordering

Help with ordering printing from our site and placing custom orders.

File Submission

Information on the types of files we accept and how to get them to us.

About Us

Answers to common questions about us and our services.

Billing

Payment methods, tax and terms.

Printing

Information on printing and finishing processes.

Proofing

About electronic and hard proofs and how to approve them.

Turnaround

Our standard production times for printing and mailing.

Shipping

Help on shipping methods, status and tracking.

Direct Mail

Everything you wanted to know about direct mail.

Terms

Policies and conditions of use.

Glossary

Printing terms defined.