FAQs

File Prep

Quick answers to common file questions. For detailed step by step instructions, see our File Prep articles.

Help with ordering printing from our site and placing custom orders.

Information on the types of files we accept and how to get them to us.

Answers to common questions about us and our services.

Payment methods, tax and terms.

Information on printing and finishing processes.

About electronic and hard proofs and how to approve them.

Our standard production times for printing and mailing.

Help on shipping methods, status and tracking.

Everything you wanted to know about direct mail.

Policies and conditions of use.

Printing terms defined.